Iberostar Paraiso del Mar
Carrretera Chetumal-Puerto Juarez, Km. 309
Playa Paraiso, Solidaridad, Q. Roo, 77710, Mexico

Distance from hotel to Playa del Carmen, 20 minutes. Distance from hotel to Cancun Airport, 30 minutes.  

This is a luxurious all-inclusive resort, where beautiful architecture meets nature to create a perfect balance. The property offers 400 yards of white sand beach. It has a spectacular lake pool with center islands covered with palm trees, waterfalls and Jacuzzis, plus a separate children's pool. There is shuttle service within the hotel grounds every 15 minutes. The following services are also available at an extra charge: laundry, babysitting, internet, travel agency, shops and 24 hour a day medical service, plus a top of the line spa with beauty salon located at the Iberostar Playa Paraiso Shopping Center. Conference rooms are also available for private events, at a charge.  

Easy to reach. Hard to leave.  

Hotel Amenities (back to top)
  • Aerobics (aqua)
  • Babysitting Services ($)
  • Bar (swim-up) (2)
  • Barber Shop ($)
  • Bars
  • Basketball
  • Beach (onsite)
  • Beauty Salon ($)
  • Billiards
  • Breakfast Room
  • Car Rental Desk ($)
  • Children's Activities
  • Children's Playground
  • Conference Rooms ($)
  • Currency Exchange ($)
  • Disco/Nightclub
  • Dive Center ($)
  • Doctor (on call) ($)
  • Entertainment
  • Exercise Classes
  • Fitness Center
  • Floors (3)
  • Front Desk (24-hour)
  • Game Room
  • Gift Shop ($)
  • Golf (onsite) ($)
  • Health Club
  • Hospitality Desk
  • Ice Machines
  • Internet Access ($)
  • Jacuzzis (outdoor)
  • Laundry Service ($)
  • Lounges
  • Massage Services ($)
  • Medical Services ($)
  • Meeting Room ($)
  • Multilingual Staff
  • Parking
  • Physically Challenged Accommodations
  • Physically Challenged Facilities
  • Ping Pong
  • Pool (children's)
  • Pool (outdoor)
  • Pool (salt water)
  • Poolside Grill
  • Poolside Meal Service
  • Restaurants (9)
  • Rooms (388)
  • Sauna ($)
  • Security (24-hour)
  • Spa ($)
  • Suites (16)
  • Sundries Shop
  • Taxi Stand ($)
  • Tennis Courts (day/night)
  • Tennis Instructor ($)
  • Tour Desk ($)
  • Tours & Excursions ($)
  • Travel Agency ($)
  • Umbrellas (beach/pool)
  • Volleyball (beach)
  • Watersports (motorized) ($)
  • Watersports (non-motorized)
  • Wedding Coordinator ($)
  • Wedding Site ($)

Internet Access (wireless): ($) At the Convention Center Babysitting Services  

• The client must pay the babysitter directly (cash only).  

• The maximum number of children per babysitter is 3 children at a time. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Markets (back to top)

All Inclusive, Beach, Dive, Family Friendly, Wedding, Honeymoon, Romance, Spa and Golf.  

Accommodation Categories and Descriptions (back to top)

Arrival/Departure Time:  

• Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy:  

• Children's age break is 12 years old.  

Maximum Occupancy:  

• Standard - 4 adults or 2 adults and 2 children or 3 adults and 1 child. Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child. Ocean View Junior Suite - 4 adults or 2 adults and 2 children or 3 adults and 1 child.  

Please note that an infant counts as a body in a room.  

Standard, located on the ground floor, 1st or 2nd floor, private balcony Bedding: 1 king bed or 2 double beds. View: Garden or Pool.  

Junior Suite, located on the ground floor, 1st or 2nd floor, private balcony Bedding: 1 king bed or 2 double beds. View: Garden or Pool.  

Oceanview Junior Suite, Beachfront location, balcony or terrace Bedding: 1 king bed or 2 double beds.  

All accommodations include: internet access (wireless): ($), television (remote controlled, cable), ceiling fan, hairdryer, non-smoking accommodations, smoke detector, trouser press: ($), internet access:  

• ($), air conditioning, maid service, coffee/tea maker, mini-bar, safe (in accommodation), telephone, wake-up calls, housekeeping, iron, alarm clock, crib (on request), movies (in accommodation): ($), shower and ironing board.  

Room Service (limited) from 11:00am to 11:00pm  

Bathtub only in rooms with 2 double beds  

($) Denotes a fee may be charged.  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Food and Beverage Outlets (back to top)

El Teatro, Bar Salon  

General Opening Hours: 5:00pm-12:00am  

Kiosko, Beach Bar  

General Opening Hours: 10:00am-5:00pm  

La Cupula, Lobby Bar  

General Opening Hours: 9:00am-1:00am  

La Fuente, Lobby Bar  

General Opening Hours: 9:00am-12:00am  

La Perla, Swim Up Bar  

General Opening Hours: 11:00am-5:00pm  

Las Olas, Swim Up Bar  

General Opening Hours: 11:00am-6:00pm  

El Mercado, Open for continental breakfast, breakfast, lunch, dinner & late snacks. Gentlemen must wear shirts with sleeves for dinner  

Dress Code: Casual.  

La Plaza, Gentlemen must wear shirts with sleeves for dinner  

Breakfast Hours: 7:00am-10:00am Dinner Hours: 6:30pm-10:00pm  

Dress Code: Casual.  

El Puente General Opening Hours: 11:00am-6:30pm  

El Colonial(*), Gourmet, open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

El Faro(*), Tropical, open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

El Rodizio(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Cuisine: Brazilian.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

Hashiru(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Cuisine: Japanese.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

La Dorada(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Cuisine: Mediterranean.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

La Hacienda(*), Open daily for dinner only. Gentlemen must wear shirts with sleeves and long trousers.  

Cuisine: Mexican.  

Dinner Hours: 6:30pm-10:00pm  

(*) Denotes reservation is required.  

Corona General Opening Hours: 5:00pm-1:00am  

Star Rock Cafe General Opening Hours: 8:00pm-3:00am  

El Puerto(*), Open daily for dinner only. Men must wear shirts with sleeves.  

Dinner Hours: 6:30pm-10:00pm  

Dress Code: Casual.  

(*) Denotes reservation is required.  

Please Note:  

• The number of guaranteed reservations varies among the different hotels since this is established by their own management based on number of restaurants available on site & the average stay of their guests. Please see below the Length of Stay & Amount of Guaranteed Reservations  

Length of Stay & Amount of Guaranteed Reservations:  

• 3 nights - 1 guaranteed reservation. 4 - 6 nights - 2 guaranteed reservations.  

• 7 - 9 nights - 3 guaranteed reservations.  

• 10 - 13 nights - 4 guaranteed reservations.  

• 14 nights - 5 guaranteed reservations.  

Restrictions:  

• Reservations have to be made in advance.  

• Dress code applies: gentlemen must wear shirts with sleeves at all specialty restaurants, and they must wear long trousers at most of them. Appropriate footwear is also encouraged.  

• Most restaurants are non-smoking.  

• Also, at certain restaurants there is a minimum age: e.g. Gourmet El Museo at Paraiso Lindo and Gourmet L'Etoile at Paraiso Maya (12 years).  

• Any extra reservation will be granted only if there is availability on the very same day. Guests are placed on a waiting list and they will be notified that afternoon.  

Add-On Package (Honeymoon Package 2012) (back to top)

HONEYMOON PACKAGE 2012  

Booking Dates: 12/24/2011 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012  

Package Inclusions:  

• Bottle of champagne  

• Fruit basket  

• Iberostar gift  

Please Note:  

• Marriage certificate copy will be required upon arrival.  

Add-On Package (Paradise Blessing/Paradise Civil Wedding 2012) (back to top)

PARADISE BLESSING/PARADISE CIVIL WEDDING PACKAGE(S) 2012  

Booking Dates: 12/24/2011 - 12/23/2012 Travel Dates: 12/24/2011 - 12/23/2012  

Package Inclusions:  

• Services of a Judge or Minister**  

• Wedding planning and personalized services of the wedding coordinator  

• Wedding set up and venue decor  

• Bouquet of fresh flowers for the bride and matching groom's boutonniere  

• Fresh floral centerpiece for the head table  

• Champagne toast after ceremony  

• CD music for the ceremony  

• Romantic wedding dinner at one of the a la carte restaurants  

• Traditional white frosting wedding cake decorated with fresh flowers  

• Fruit basket and a bottle of red wine upon arrival at the hotel  

• Two Iberostar honeymooner t-shirts  

Please Note:  

• (**) The Paradise Blessing Wedding Package includes a religious ceremony and is not legally binding. -(**) The Paradise Civil Wedding Package is performed by a Judge and includes legal documents.  

Add-On Package (World Class Golf 2012) (back to top)

PLAY A WORLD CLASS GOLF COURSE AT IBEROSTAR PLAYA PARAISO 2012  

Booking Dates: 10/13/2011 - 12/20/2012 Travel Dates: 12/19/2011 - 12/20/2012  

Package Inclusions:  

• Green fee includes taxes, cart fee and unlimited food and beverage  

Package inclusions are subject to change.  

Bonus Features (back to top)

• Welcome Drink  

• Bottled water  

• Chaise lounges  

• Watersports (Non-Motorized)  

• Towels  

• Use of Fitness Center  

• Use of Tennis Courts  

• Daily activities  

Miscellaneous Information (back to top)

General Information  

• This IBEROSTAR Resort is a part of the "Premium Collection".  

Iberostar Exchange Privileges:  

• Clients from Iberostar Paraiso del Mar and Iberostar Paraiso Beach can spend the day (9:00am to 6:00pm) at Iberostar Tucan and Iberostar Quetzal or Iberostar Cozumel without paying for a day pass (transportation not included).  

• The same above privileges are given for clients from either Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel  

• Clients from Iberostar Paraiso Lindo have full access to facilities & restaurants (if availability allows it) at Iberostar Paraiso del Mar and Iberostar Paraiso Beach and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Paraiso Maya have full access to facilities & restaurants (if availability allows it) of Iberostar Paraiso del Mar and Iberostar Paraiso Beach as well as Paraiso Lindo and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

• Clients of Iberostar Grand Hotel Paraiso have full access to facilities & restaurants (if availability allows it) to the whole Paraiso Complex and have a day access (9:00am to 6:00pm) to Iberostar Tucan, Iberostar Quetzal or Iberostar Cozumel (transportation not included).  

Local Attractions (back to top)

Tourist Attractions Nearby:  

• Tulum: 60 minutes by by car  

• Xel Ha: 60 minutes by by car  

• Xcaret: 30 minutes by by car