This magical resort is located on the Caribbean coast of Mexico adjacent to the spectacular Xcaret Park. With a Mediterranean style and a perfect location, this hotel is a paradise beyond your wildest vacation dreams. In addition to the unique characteristics of the resort, there are also subterranean rivers flowing through the extensive property. These rivers allow the hotel to be in perfect harmony with nature extraordinarily surrounded by Mayan ruins, Tropical Jungles and wild animals. Located only 40 minutes from the Cancun International Airport and five minutes from Playa del Carmen.
- Archery
- Babysitting Services ($)
- Bars (13)
- Beach (artificial)
- Beach Club
- Bicycle Tours
- Children's Club
- Daily Activities
- Disco
- Entertainment (nightly)
- Gym
- Jacuzzis (5)
- Laundry Services ($)
- Medical Services ($)
- Miniature Golf
- Paddle Ball Courts
- Parking
- Pool (children's)
- Pools (5)
- Salon ($)
- Shops ($)
- Shuffleboard
- Solarium ($)
- Spa
- Tennis Courts (2)
Miscellaneous Amenities
• Ecological & Cultural Hikes
• Convention Hall and Business Center
• Daycare Center in Kid's Club ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
Arrival/Departure Time:
• Check-in-time: 3:00 pm Check-out-time: 11:00 am
Early check-in and late checkout on request, and subject to availability.
Children Policy:
• Children's age break is 12 years old.
Maximum Occupancy:
• Deluxe - 3 adults or 2 adults and 2 children.
• Junior Suite - 3 adults or 2 adults and 2 children.
• Grand Concierge Deluxe - 3 adults or 2 adults and 2 children.
• Grand Concierge Junior Suite - 3 adults or 2 adults and 2 children.
• Grand Romance Deluxe - 3 adults or 2 adults and 2 children.
• Grand Romance Junior Suite - 3 adults or 2 adults and 2 children.
• Luxury Royal Club - 3 adults or 2 adults and 2 children.
• Royal Club Junior Suite - 3 adults or 2 adults and 2 children.
• Royal Club Master Suite - 3 adults or 2 adults and 2 children.
Deluxe Bedding: 1 king bed or 2 double beds.
Junior Suite, in Flamenco building. Bedding: 1 king bed or 2 double beds. View: Pool. Accommodation amenities include: terrace.
Grand Concierge Deluxe, Flamenco building. View: Garden or Jungle or Pool.
Grand Concierge Junior Suite, Flamenco building. View: Garden or Jungle or Pool.
Grand Romance Deluxe Bedding: 1 king bed.
Grand Romance Junior Suite Bedding: 1 king bed.
Luxury Royal Club Bedding: 2 double beds.
Royal Club Junior Suite Bedding: 1 king bed. View: Garden or Ocean.
Royal Club Master Suite, The Royal Club Master Suites feature opulent accommodations with a large 2 bedroom, 2 bath living space, living room, private dressing area, double shower, and hydro-massage bath for 2. Bedding: 1 king bed or 2 double beds. View: Ocean.
Concierge Service Concierge accommodations include all of the standard room amenities plus: Concierge service, internet cafe access, fruit basket, bottle of wine, turn down service, 10% spa discount, superior amenities in room such as a bath robe.
Please Note:
• Junior Suites can not be connected since they are located in corners of the building.
Royal Club 21 Junior Suites, 12 Master Suites and 40 Superior rooms in the Flamenco building. Royal Club accommodations include all of the standard room amenities plus: hydro-massage bathtubs, luxurious linens and pillows, toiletries, nightly turndown service, plush robes. The Royal Club accommodations begin with private check-in and reception, concierge services, in room internet access, in-room dining, a private pool and whirlpool, private restaurant and bar.
Grand Romance Grand Romance accommodations include all of the standard room amenities plus: a bottle of champagne, chocolate covered strawberries, 1 hour massage in room per couple, first morning breakfast in bed, romantic dinner, turndown service, 10% spa discounts, surprise gift with special romantic amenities. Please arrange at the time of check-in.
Inclusions may change without notice.
All accommodations include: television (satellite), safe deposit box and hairdryer.
Mini-bar -has water, beer and soft drinks that will be replenished every 2nd day.
Telephone -with data port for computer connection.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Club De Playa, International and seafood buffet, located in the beach club.
Club Royal, Exclusive for the Club Royal clients.
D'oriental Cuisine: Asian.
El Lago, snacks.
El Pescador, Seafood restaurant a la carte, located in the beach club.
Cuisine: Seafood.
Kids Club, seating for 16 only.
La Buffet, International buffet.
La Hacienda, Mexican restaurant.
Cuisine: Mexican.
La Piazza, Pizzeria with antipastos and desserts.
Los Olivos, Mediterranean and Italian restaurant.
Cuisine: Italian, Mediterranean.
Paco's Tacos, tacos and Mexican appetizers.
Sonora Grill, Steakhouse.
Cuisine: Steaks.
EXTRA VALUE COMPLIMENTARY HONEYMOON PACKAGE 2012
Booking Dates: 01/03/2012 - 01/02/2013 Travel Dates: 01/04/2012 - 01/02/2013
Package Inclusions:
• Special check in
• Flower arrangement in room
• Continental breakfast in room
• Special recognition announcement -10% couple's massage discount
• Room upgrade at time of check in, based on availability
Package Minimum Stay: 3 nights
Please Note:
• All services & items are once per couple, once per stay
• Newlyweds must present copy of recent marriage certificate
PREMIUM HONEYMOON PROGRAM 2012
Booking Dates: 01/03/2012 - 01/02/2013 Travel Dates: 01/04/2012 - 01/02/2013
Package Inclusions:
• Romantic couple's massage
• Candlelit dinner & bottle of wine
• Signature honeymoon shirts for newlyweds
• Honeymoon photo
• Bottle of rum, fruit basket/platter in room
• Turn-down service nightly
• Laundry service, limited to 10 items
• Surprise gift
• Includes Complimentary Honeymoon program
Package Minimum Stay: 3 nights
Please Note:
• All services & items are once per couple, once per stay
• Newlyweds must present copy of recent marriage certificate
ROMANCE FOR ANY REASON PACKAGE 2012
Booking Dates: 01/03/2012 - 01/02/2013 Travel Dates: 01/04/2012 - 01/02/2013
Package Inclusions:
• Welcome bottle of wine & flower arrangement in room
• Romantic couple's massage
• Candlelit dinner & bottle of wine
• Couple's photo
• Turndown service
• Surprise gift
Package Minimum Stay: 3 nights
Please Note:
• All services & items are one per couple or once per stay
Package inclusions are subject to change.
Spring Break Policy
• Individual student bookings are accepted.
• Minimum age required for check in is 18.
• A refundable deposit of $200.00 per person cash or credit card is required.
Xcaret Park Passes
• The hotel will no longer include Xcaret Park passes in the rates.
• The hotel will offer very discounted park entrance tickets that can be purchased by guests.