Distance from hotel to town, 1.8 miles (3 kms). Distance from hotel to airport, 35 miles (56 kms).  

Riu Palace Mexico is located in the exclusive Playacar resort area, overlooking the turquoise waters of the Mexican Caribbean and just five minutes from Playa del Carmen. Its impressive architecture encompasses 434 deluxe guestrooms featuring unique amenities such as Riu's renowned min-bar and liquor dispenser. The hotel offers an exquisite selection of a la carte restaurants and spectacular buffets, complemented by continental breakfast room service and 24-hour all-inclusive snacks and beverages. Their exchange privileges program allows access to all other sister properties in the Riu resort complex. The Riu Palace is the ideal choice for a superbly luxurious and relaxing holiday.  

• Aerobic Classes
• Aerobics (aqua)
• Babysitting Services ($)
• Bar (swim-up)
• Bars/Lounges (5)
• Beach
• Beauty Salon ($)
• Bicycle Rentals
• Boat Rentals ($)
• Breakfast Room
• Car Rental Desk ($)
• Children's Activities
• Children's Playground
• Conference Rooms
• Currency Exchange
• Dive Center ($)
• Doctor (on call) ($)
• Entertainment
• Exercise Classes
• Fitness Center
• Floors (3)
• Gift Shop ($)
• Golf (nearby) ($)
• Ice Machines
• Internet Access ($)
• Jacuzzi (outdoor)
• Juice Bar ($)
• Laundry Service ($)
• Medical Services ($)
• Multilingual Staff
• Newsstand ($)
• Parking Facility
• Physically Challenged Accommodations
• Physically Challenged Facilities
• Ping Pong
• Pool (children's)
• Pools (outdoor) (2)
• Poolside Beverage Service
• Poolside Grill
• Poolside Meal Service
• Restaurants (6)
• Rooms (434)
• Safe Deposit Boxes (in room)
• Sauna
• Snack Bar
• Sundries Shop
• Taxi Stand ($)
• Tennis Courts (lighted) (2)
• Umbrellas (beach/pool)
• Volleyball (beach)
• Watersports (motorized) ($)
• Wedding Coordinator ($)
• Wedding Site ($)

Disco (nearby) At Riu Tequila. Internet Access (wireless) Complimentary in conference room & lobby Miscellaneous Amenities Facilities at Mexican Street: Fitness Center Spa Services ($) Shops ($) Beauty Salon ($) Photo Studio & Lab ($) Medical Center ($) ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.  

Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pm  

Early check-in and late checkout on request, and subject to availability.  

Children Policy: Children under 2 are free of charge, when sharing room with 2 paying adults.  

Children 2-12 years old at a reduced rate when sharing room with 2 paying adults.  

Any single adult with one child will both pay as two adults.  

Maximum Occupancy: Junior Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Junior Suite Superior - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

• Suite - 3 adults or 2 adults and 2 children or 3 adults and 1 child. Suite Jacuzzi - 3 adults or 2 adults and 2 children or 3 adults and 1 child.  

Junior Suite, full bathroom, split level living room area with sofa. Number of accommodations: 20 Bedding: 2 double beds.  

Superior Junior Suite, full bathroom, split level living room area with sofa. Number of accommodations: 15 Bedding: 2 double beds.  

Suite, full bathroom, split level living room area with sofa. Number of accommodations: 2 Bedding: 2 double beds.  

Suite Jacuzzi, full bathroom, split level living room area with sofa. Number of accommodations: 1 Bedding: 2 double beds.  

All accommodations include: balcony, telephone (direct dial), ceiling fan, safe deposit box, iron, maid service, television (satellite), air conditioning, bathtub, rollaway bed (on request), crib (on request), smoke detector, ironing board, sprinkler system, turndown service, alarm clock, mirror (vanity), bidet, room service (24-hour), hairdryer, liquor dispenser and radio.  

Mini-bar Fully stocked and regularly restocked  

Room Service (limited) 11:00am -11:00pm  

Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.  

Beach Bar  

Cubano, Lobby Piano Bar  

El Kiosko, Pavillon bar  

Las Conchas, Pool and swim-up bar  

Pool Bar, Pool area beverage service  

La Traviata, Open for lunch and snacks during the day.  

Cuisine: Italian.  

Los Mariachis, Lounge bar with terrace  

Don Julian, Main restaurant, buffet style with show cooking, serving international and local specialties.  

El Patio, Buffet for lunch. Grill steakhouse restaurant a la carte for dinner.  

Cuisine: Mexican.  

Krystal, Fusion cuisine restaurant, a la carte, open for dinner.  

La Bodega, Brazilian Rodizio restaurant with service at the table, for dinner.  

Cuisine: Brazilian.  

Miyagi, A la carte, open for dinner.  

Cuisine: Japanese.