XpuHa Palace 
Distance from Hotel to Town, 90 minutes. Distance from Hotel to Airport, 60 minutes.
Rediscover Xpu-Ha Palace once again! This resort has been recently redesigned to offer a more intimate and personalized experience to guests. The number of rooms have been reduced, new facilities have been added and the service is better than ever. Now guests benefit from Xpu-Ha's new layout, allowing them to easily access the estuary waters for snorkeling or kayaking, interact with the onsite animals or just relax by the meandering pool. For those guests looking for a different kind of vacation, Xpu-Ha Palace is the ultimate adventure for ecological and nature lovers.
Immersed in the lush vegetation of the Riviera Maya, this 37-acre, 144 room property offers an oasis of peaceful seclusion. Designed in harmony with its backdrop, the eco- friendly resort invites guests to linger in its bungalow style accommodations; all with double Jacuzzis. Numerous areas harboring many species of wildlife, 2 restaurants, snack bars, spa treatment room, an expansive 6725 square foot pool and a kid's club are some of the amenities of the new Xpu-Ha Palace.
- ATM
- Bar (swim-up)
- Beach
- Beauty Salon ($)
- Bell Services ($)
- Car Rental ($)
- Children's Club
- Concierge
- Currency Exchange
- Doctor (on call) ($)
- Dry Cleaning Services ($)
- Games (table)
- Gift Shop
- Gym
- Ice Machines
- Kayaks
- Laundry Service ($)
- Pool (outdoor)
- Scuba Demonstration
- Snorkeling
- Taxis
- Travel Agency ($)
- Wheelchairs (on request)
Massage Services: ($) Massage/Treatment Rooms: 6 Golf (nearby) Playacar Spa & Golf Club Playacar Spa & Golf Club is open 365 days a year from 6:30am until dark. Tee time reservations may be made up to 30 days in advance. Golf Course Data Number of holes 18 Par 72 Yardage 7144/6639/6239/5697 Slope ratings 148/136/134 Course ratings 76.1/73.4/72.8 Fairways 419 Bermuda Greens Tiff Dwarf Bermuda Golf Course Amenities Club house Pro shop Snack bar Bag storage Practice area Club rental Golf carts Reservations Information Tee times may be reserved up to 30 days in advance at the Playacar Spa & Golf Club by either fax or e-mail. Please send all requests to : Golf Reservations Fax: 011 (52 998) 881-6089 E-mail: teetimes@palaceresorts.com Guests will be required to arrange round trip transportation to the golf course and pick up their Golf vouchers at least 1 day prior to their tee-time reservation at the Chaza Travel hospitality desk, located in the lobby. Guests will not be allowed to play without a Golf Voucher. Tee-times must be cancelled at least 48 hours in advance to avoid a $20.00 USD no-show fee. Fee will be charged as an incidental charge to the guest's hotel bill. Miscellaneous Amenities
• Golf Carts on Property
• Ecological Tour
• Botanical Workshops
• Kayak Adventure Tour
• Animal Rescue Treatment Program
• Theme Parties And Shows Every Night
• Wireless Internet service is offered in both public areas and guestrooms at no cost for guests using their laptops.
• Unlimited long distance telephone calls to the U.S. & Canada only (some restrictions apply) will be available for all guests effective 06/09/08 through 12/23/09. ($) Denotes a fee may be charged. Please note: Some hotel amenities listed above may have an additional fee associated with them.
Arrival/Departure Time: Check-in-time: 3:00 pm Check-out-time: 12:00 pm
Early check-in and late checkout on request, and subject to availability.
Children Policy: Children 3 and under are free of charge, when sharing room with 2 paying adults. children 4 to 17 pay a child's rate when sharing room with 2 paying adults.
Maximum Occupancy: Superior Deluxe - 4 adults or 2 adults and 1 child (including infants).
Superior Deluxe, Double Jacuzzi. 484 square feet.Please be advised: There are very few rooms with 2 double beds, therefore bookings of 3 guests will receive either 2 double beds (very limited) or 1 king bed and a rollaway bed. Bedding: 1 king bed or 2 double beds. View: Garden.
All accommodations include: purified water, television (satellite), smoke detector, coffee maker, ironing board, air conditioning (individually controlled), room service (24-hour): ($), bath amenities, telephone (direct dial), hairdryer, mini-bar, alarm clock, safe (in accommodation), ceiling fans, iron and balcony or terrace (private, furnished).
Miscellaneous Amenities double Jacuzzi
($) Denotes a fee may be charged.
Specific bedding and/or special requests are fulfilled based on availability and cannot always be guaranteed.
Aqua Bar, Located in the pool area.
General Opening Hours: 10:00am - 7:00pm
Beach Bar, Service to the beach.
General Opening Hours: 10:00am - 6:00pm
Lobby Bar, Tea time from 4:30pm-7:00pm. 24 hour room service.
General Opening Hours: 7:00am - 1:45am
Grill, Located in the pool area.
General Opening Hours: 11:00am - 6:00pm
Mariachi-ragazzi, Pool area serving breakfast, lunch Buffet style and dinner a la carte. Wet clothing or uncovered swimwear not allowed.
General Xpu-Ha Palace guests can now visit Aventura Spa Palace, Playacar Mall and Moon Palace with the courtesy transportation that leaves the resort at 8:30am arriving at Moon Palace at 10:10 am. The bus returns at 3:00pm arriving at Xpu-Ha Palace at 3:50 pm. Times are subject to change. Single Parent Policy:
• A single parent traveling with a child must be booked as a double room.
COMPLIMENTARY ANNIVERSARY AMENITY 2009/2010
Booking Dates: 07/21/2009 - 12/23/2010 Travel Dates: 07/21/2009 - 12/23/2010
Package Inclusions:
• Mini Anniversary cake
COMPLIMENTARY SILVER & GOLD ANNIVERSARY PACKAGE 2009/2010
Booking Dates: 07/21/2009 - 12/23/2010 Travel Dates: 07/21/2009 - 12/23/2010
Package Inclusions:
• Bottle of sparkling wine
• Fruit basket
• Romantic candlelit dinner at select restaurants
• Late check out until 6:00pm (upon request and subject to availability)
Please Note:
• The complimentary anniversary package is combinable with all optional Honeymoon/Anniversary Packages.
HONEYMOON & ANNIVERSARY PACKAGE 2010
Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010
Package Inclusions:
• Mini honeymoon cake
• Bottle of sparkling wine
• Romantic candlelight dinner for 2
• Resort honeymooners t-shirts -10% gift shop discount
• Honeymoon desk -6:00pm check out (upon request & subject to availability)
• Breakfast in bed (upon request)
Please Note:
• Honeymoon couples must present proof of marriage within the past year.
• After honeymoon couple checks in at the front desk, couple will be directed to the honeymoon desk, welcomed and reserve their candlelight dinner. The additional amenities will be delivered to their room. All honeymoon amenities apply to U.S. and Canada.
OPTIONAL DELUXE PACKAGE 2009/2010
Booking Dates: 07/14/2009 - 12/23/0010 Travel Dates: 07/14/2009 - 12/23/2010
Package Inclusions:
• Two 50 minute holistic massages in couples' Spa suite. For Isla Mujeres Palace, the spa treatments will be done in individual suites at the resort. For Aventura Cove Palace, guests have the option of doing the spa treatments in a couples' suite at the neighboring Aventura Spa Palace.
• Medium flower arrangement
• King bed guaranteed
• Chocolate covered strawberries
• Keepsake bathrobes and slippers
• In room aromatherapy with fragrance menu
• Intimate candlelit rose petal bath in Jacuzzi
• Tour for two: Lobster dinner at Playa Maroma (roundtrip transportation included)
OPTIONAL GOLF TOUR 2009/2010
Booking Dates: 07/15/2009 - 12/23/2010 Travel Dates: 07/15/2009 - 12/23/2010
Package Inclusions:
• One round of golf at each of these exclusive golf courses: Moon Spa & Golf Club, Riviera Cancun Golf & Resorts or Playacar Spa & Golf Club.
• Golf shoes, golf balls, and transportation to and from the golf courses are included.
• Rounds of golf include beverages, snacks & shared cart.
Please Note:
• Palace Passport 30% discount on green fees does not apply to Golf Tour Package.
• Golf Tour package available to Palace Resorts guests ONLY.
• Tee times can be reserved up to 90 days prior to client's arrival. Available tee times can be pre-arranged at toursinfo@palaceresorts.com or by fax at 011 52-998-193-2011. Office hours are from 7:00am to 8:00pm. Telephone:
• 011-52-998-193-2010 Ext. 8760.
• Unused rounds of golf for any reason including weather conditions are non-refundable. No rain checks will be provided.
OPTIONAL ROMANCE PACKAGE 2009/2010
Booking Dates: 07/14/2009 - 12/23/2010 Travel Dates: 07/14/2009 - 12/23/2010
Package Inclusions:
• Two 25 minute back massages
• Small flower arrangement
• King bed guaranteed
• Chocolate covered strawberries
• Keepsake bathrobes and slippers
• In-room aromatherapy with fragrance menu
OPTIONAL ULTRA ROMANCE PACKAGE 2009/2010
Booking Dates: 07/14/2009 - 12/23/2010 Travel Dates: 07/14/2009 - 12/23/2010
Package Inclusions:
• Holistic Spa Package. Includes 25 minute body scrub, 50 minute Holistic Massage, and 25 minute Refresher Facial
• Large flower arrangement
• King bed guaranteed
• Chocolate covered strawberries
• Keepsake bathrobes and slippers
• In room aromatherapy with fragrance menu
• Intimate candlelit rose petal bath in Jacuzzi
• Mini honeymoon cake
• In room romantic dinner available once per stay
• Tour for two: Tour to Xcaret (roundtrip transportation included)
UNLIMITED GOLF PACKAGE 2010
Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010
Package Inclusions:
• Unlimited rounds of golf per adult per stay
• Transportation to and from the courses (Playacar Spa & Golf Club, Riviera Cancun Golf & Resorts and Moon Spa & Golf Club)
• Beverages and snacks at course
• Shared cart
Please Note:
• Tee times can be reserved 90 days prior to client's arrival.
• They ran be prearranged by contacting teetimes@palaceresorts.com or by fax at 011-52-998-193-2012. Office hours are from 7:00am-8:00pm. Telephone: 011-52-998-193-2010 ext. 8760
ALL INCLUSIVE FEATURES 2010
Booking Dates: 05/13/2009 - 12/23/2010 Travel Dates: 12/24/2009 - 12/23/2010
Package Inclusions:
• Luxurious accommodations
• Fine dining
• Delicious snacks
• Top shelf drinks -24 hour room service
• Non motorized water sports at select locations
• Sensational daily & nightly entertainment
• Wireless internet
• Unlimited phone calls within Mexico and to the Continental U.S. and Canada. Some restrictions apply.
• Included internet use (30 minutes) in the business center, per room/per stay
• Taxes & gratuities
• Unlimited select tours: Chichen Itza, Tulum/Xpu-Ha, Isla Mujeres, Coba, Ek-Balam/Valladolid, Paradise Snorkeling, Wet'n Wild, Chichen Itza Light & Sound, Zip Line at Holkan Kingdom Park and Tulum Adventure.
• Use of the facilities of all Palace Resorts in Cancun, Riviera Maya, Cozumel and Isla Mujeres (Transportation available from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (Day pass purchase is required).
ALL INCLUSIVE PACKAGE 2009
Booking Dates: 06/12/2008 - 12/23/2009 Travel Dates: 12/24/2008 - 12/23/2009
Package Inclusions:
• All meals, drinks, taxes (meals and room taxes) and gratuities
• Use of the facilities of all Palace Resorts Hotels in Cancun and the Riviera Maya (transportation available from select resorts). Palace Resorts guests do not share exchange privileges at Le Blanc Spa Resort (day pass purchase is required).
• Access to the Hydrotherapy area in the spa at Le Blanc spa Resort. Some restrictions apply, service is subject to space and availability and prior reservations are required upon check in. Spa treatments and massages are not included. Available for all room categories.
• Non motorized water sports at selected marinas -24 hour room service -1 scuba diving demonstration at select resorts
• Daily and nightly entertainment
Please Note:
• The Coba tour is unavailable until 12/31/09 for Beach Palace, Cancun Palace, Sun Palace and Moon Palace.
• The following included tours are unavailable until 12/31/09 for all Cancun/Riviera Maya hotels: Paradise Snorkeling, EK-Balam/Valladolid, Tulum Adventure, Tulum Express, Chichen-Itza Light & Sound.
GOLF PACKAGE 2009
Booking Dates: 06/12/2008 - 12/23/2009 Travel Dates: 12/24/2008 - 12/23/2009
Package Inclusions:
• Shared cart
• Beverages and snacks at the course
• Transportation to and from the course
• The number of nights booked equals the number of total rounds of golf passengers will receive (one round of golf daily per room). This means that if 2 clients are traveling for 7 nights, for example, they will receive 7 rounds of golf total, so either one (1) can use all the rounds or both can golf at the same time until they've reached the total 7 rounds of golf entitled to.
• Tee times can only be reserved 90 days prior to client's arrival. They can be pre-arranged at teetimes@palaceresorts.com or by fax at 011 (52 998) 881-6086.
Please Note:
• The Golf Package rate applies to all adults sharing the same room
• Golf package is not transferable
• Golf package cannot be sold separately
• Stays that combine golf and non-golf rates are only allowed to book tee times over the golf rate period
• Unused rounds of golf due to weather conditions or for any other reason are non refundable
• No rain checks will be provided
• Children ages 13-17 must be booked as adults to receive the golf package
• Tee times are subject to space and availability
Package inclusions are subject to change.
